ANNELILY 15 Days Return Promise
we promise that you can return your item with 15 days after receiving it. And you will be refunded easily by just several steps👇.
Easy Return&Exchange Steps
- Please contact us at email@example.com within 15 days after receiving items.
- Ship the return package to our warehouse and submit the return shipping tracking information(tracking number & delivery company) via email.
- Refund or exchange will be issued in 3 business days after we receive you returned package.
- All payment on goods will be refund, and shipping fee can't be refund. Meanwhile a confirmation email of refund or exchange will be sent to your email box.
Return shipping fee
- Quality Issue: paid by Annelily.
- Otherwise: paid by buyer.
What is Quality Issue?
- Reciving the parcel damaged.
- Item recived unstitched, dyed and so on.
Notice: Color shading and thread is not quality issue.
Please be free to cancel your order. you can cancel it anytime you want. Of course, the order will be fully and quickly refunded.
If you have further questions/issues, please don’t hesitate to contact us at firstname.lastname@example.org